FAQ About Visiting a Psychologist In Perth

Yes, we do. We have a diverse team of psychologists, clinical psychologists, child psychologists and neuropsychologists, which means we can offer psychological support to people, from children to seniors.

No, we don’t offer bulk billing. You may be entitled to a Medicare rebate for your treatment.

Medicare offers some rebates for clients who are referred by a GP, psychiatrist or paediatrician under a Mental Health Care Plan (MHCP).

After six sessions with one of our psychologists, you will need to see your GP again to evaluate whether the additional four sessions are required.

Exclusions:

• Neuropsychology is not currently covered by Medicare.
• Clients who wish to Skype due to geographical location are not currently covered by Medicare.

Gateway Psychological Services offers the convenience of HICAPS technology. This means Medicare rebates can be credited to your bank account at the time of paying for your consultation.

Although most private health insurers offer rebates on psychological services, this will depend on the level of cover you have selected. If you’re unsure, you should check with your private health insurer prior to booking an appointment with Gateway Psychological Services.

Rebates also vary based on your level of cover.

Please note:

You cannot use your private health insurance to top up the Medicare rebates for these services. You will need to decide if you will use Medicare or your private health cover to pay for psychological services.

Neuropsychological Services

Fees depend on the nature and duration of the assessment. Please contact the clinic for more information.

When you book an appointment, the psychologist reserves the whole hour especially for you.

We also send out a reminder SMS with the date and time of your consultation 48 hours prior to your appointment to assist you in attending your appointment.

Appointments at our clinic are in high demand. A late cancellation of an appointment:

• represents lost time for the psychologist allocated time to prepare for your session
  
  
• takes a spot away from another client who is urgently waiting to see the psychologist

• is a loss for you, as it affects your progress with your treatment

Therefore, we have a cancellation policy in place.

Cancellation Policy

Please read this cancellation policy carefully before you book your appointment.

It is essential you understand this policy and that you are comfortable with it before proceeding with your appointment. You are solely responsible for paying the full cancellation cost.

In accordance with recommendations by the Australian Psychological Society (APS), the cancellation fees are:

0-24 hours’ notice – 100% of the full appointment fee is required

24-48 hours’ notice – 50% of the full appointment fee is required

Cancellation fees cannot be claimed through private health insurance, Medicare, DVA, WorkCover or the Insurance Commission of WA.

In accordance with the cancellation policy, we require your credit card details to hold your appointment.

No, you don’t need a referral from a doctor or any other health professional to make an appointment with us.

However, you will have to pay the full fee as, without an active Mental Health Care Plan (MHCP), you can’t access the Medicare rebate.

If you have private health insurance that includes psychological services, you may be able to claim the cost of your session. It’s best to check with your insurer first.

Yes, our team specialises in conducting cognitive assessments for a range of other conditions affecting the brain.

• Learning disorders such as Autism Spectrum Disorder or ADHD
• Giftedness (academic)
• Acquired Brain Injury