Practical steps to protect your mental health

During Coronavirus (COVID19)

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Here to support your mental health through Coronavirus

Things are a little different right now, and we know disrupted routines can be challenging. At Gateway Psychological Services, we’ve done everything we can to keep things at our clinic as normal as possible, while also protecting your health. We’ve stayed open but taken precautions to ensure social distancing is possible. So, if you need support with your mental health or a cognitive assessment, you can still access our services at the clinic. We also have capacity to offer remote sessions via video calling.

Keeping you safe while we support you

You can book a face-to-face therapy session or cognitive assessment at our clinic as usual.


You’ll notice we’ve introduced a few small changes to help you stay well during your visit with us.



No waiting inside the clinic


We’re only admitting one patient at a time to comply with social distancing requirements. You’ll be asked to remain outside the clinic until it’s time for your appointment.


Hand sanitiser


Hand sanitiser is available at reception.


Glass screens


A glass screen has been erected at the reception desk.


Distancing in your appointment


Your psychologist will sit at least 1.5m away from you at all times during your session.



Distancing in reception


Chairs are spaced at least 1.5m apart in our waiting area, in case you need to spend any time there.

Please do not visit the clinic if you are unwell. Contact your GP for advice.

Mental health support from a distance

If you’d still like support, but you can’t visit our Midland clinic, or you prefer not to, we can help. Medicare rebates now apply to therapy sessions delivered via video calling, so you can access the same level of care without leaving home.

Call our friendly reception team to discover how this works and to book your appointment.

We do not offer crisis support.

If you feel you need support immediately, here are some organisations that can help:

Lifeline 13 11 14

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WA – Mental Health Emergency Response Line 1300 555 788 (Metro)

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The Samaritans 135 247

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Small practical steps to protect your mental health during Coronavirus

Many of us are experiencing a wide range of emotions at the moment. So, we’ve put together some tips to help minimise the impact of your current situation and protect your mental health.



Take time out


if you’re feeling overwhelmed by the COVID-19 situation. Stop what you’re doing and acknowledge how you’re feeling and why. This is the first step towards feeling calmer.


Filter your news


make sure it’s from a reliable source that reports the facts. And try to reduce how often you watch, read or listen to the news.


Practise social distancing but stay in touch


with family or friends. From phone calls to messaging or video calls – you might find some more fun than others – so stick to what you enjoy.


Learn the key facts about Coronavirus


from a reliable source so your imagination can’t invent reasons to worry.

WA State Government information

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Australian Government Department of Health

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If you need to organise some personal support for your mental health, contact us today for an appointment.